Innovation and Technology Solutions (ITS)
Innovation and Technology Solutions provides strategic empowerment for the University through the leadership of projects, continuous improvement, and the provision of a digital estate that actively inspire and support the study and work of all students and staff. We aim to provide outstanding services that are customer focussed and professionally and sustainably delivered. The Innovation and Technology Solutions vision is of a determined drive for improvement of the University as communities of learners, educators, and researchers where all individuals are actively enabled to achieve their best in their digital environment.
Innovation and Technology Solutions, a section of over 100 staff, is organised in six main operational service groups - Software Development, Infrastructure, Commercial Applications, Technology for People and Place, Information Assurance and Cyber Security, and Strategic Projects.
Our work is at the heart of the life of our award winning University. The University of Essex is the UK's University of the Year (Times Higher Education Awards 2018). We're part of an elite group of 'dual intensive' universities, gold rated for teaching excellence (Teaching Excellence Framework 2017) and top 25 for research in The Times and The Sunday Times Good University Guide 2019.
With more than 16,000 students and more than 4,000 staff, we also rank 29th in The Times and Sunday Times Good University Guide. The University's digital estate and its future development will provide the power to deliver the University's ambitious aims outlined in our new Strategic Plan.
Duties of the Role
The Business Systems Team supports the administration of systems that underpin Finance and HR operations, which in turn facilitates and enables learning, teaching and research. Ensuring the availability, integrity, and security of the University's information assets is vital to the smooth running of these systems and services.
Based in the Business Systems Team, a team within Commercial Applications, the post holder will work closely with colleagues in Finance, HR and Innovation and Technology Solutions, while supporting up to 4,500 end users in the University and Student Union.
The Business Systems Analyst will provide technical support to internal staff for finance related systems. In addition, the role will undertake projects for the Business Systems Team to assist with system implementations, reporting, data analysis, upgrades and product development. The role will primarily focus on finance systems and related project support.
The role will act as an enthusiastic ambassador of the Unit4 Business World finance system and provide input into the development of the system and technical issues arising from system from end users.
The post holder will be a member of a small, dedicated team. The ability to identify issues and inaccuracies quickly, offering resolution is imperative, as is a consistent approach to system configuration.
Skills and qualifications required
The successful candidate will possess a degree or equivalent qualification or relevant experience and will have knowledge and experience of SQL programming and, ideally, experience in Unit4 Business World or Midland iTrent.
Self-motivated with a practical approach to problem solving and systems development, applicants will require strong written and verbal communications and be able to communicate effectively with staff, students or managers with widely differing levels of technical understanding.
Whilst being part of the Business Systems Team, you must have the ability to work independently and make decisions as necessary. You will thrive in a collaborative team environment, have the ability to multi-task and quickly adapt to change.
At the University of Essex, internationalism and diversity is central to who we are and what we do. We are committed to being a cosmopolitan, internationally oriented university that is welcoming to staff and students from all countries, faiths and backgrounds, where you can find the world in one place.
To support this commitment we have our Global Forum, a staff-led network that promotes and celebrates the rich cultural diversity among Essex staff, and our Colchester campus based Faith Centre, which hosts regular services, meetings and events organised by our chaplains and faith representatives. For more information see: https://www.essex.ac.uk/life/student-facilities/religion-and-faith
Please see the attached job pack, which contains a full job description and person specification which outlines the full duties, skills, qualifications and experience needed for this role plus more information relating to the post. We recommend you read this information carefully before making an application. Applications should be made on-line, but if you would like advice or help in making an application, or need information in a different format, please telephone the Resourcing Team (01206 876559).
*More information: Working at the University