The School of Health and Social Care
Organised Health and Social Care is one of the greatest achievements of the 20th century, made possible by the vision and dedication of the professionals who staff it. We are at the forefront of preparing people to solve real-life issues in health and society, offering courses and research that both commissioners and employers believe in. We work in partnership with a range of people, who offer us their expertise and experience, making us a team of people who truly understand what is needed from health and social care professionals and services– now and in the future.
The School has an excellent reputation for teaching and research in health and social care. Our academic members of staff include nurses, allied health care professionals, social workers, psychologists and sociologists. The School is run across two campuses, based at Southend and Colchester.
The School is now seeking to appoint an Apprenticeship Programme Administrator based at our Colchester campus.
Duties of the Role
As Apprenticeship Programme Administrator, you will provide high quality administrative support for the delivery and development of a wide range of apprenticeship courses within the School of Health and Social Care. Working closely with the Apprenticeship Lead, Programme Leads and academic teams as well as other professional services staff and University Academic Section Divisions to provide an excellent administrative service.
Duties will include processing the submission and return of coursework, liaising with apprenticeship employers to organise meetings and engagement events and providing information, advice and guidance in response to staff, student/apprentice and employer queries.
A full list of duties can be found within the jobpack attached.
Skills and qualifications required
The successful candidate will have a minimum of five GCSEs at grade A-C (or equivalent) and will have relevant and extensive administrative experience in a challenging and varied role.
Experience in accessing, interpreting and editing information in databases, strong IT skills, excellent customer service skills with a strong commitment to the principles of delivering excellent customer service and experience of working in a busy and demanding office are all essential for this post.
At the University of Essex, internationalism and diversity is central to who we are and what we do. We are committed to being a cosmopolitan, internationally oriented university that is welcoming to staff and students from all countries, faiths and backgrounds, where you can find the world in one place.
To support this commitment we have our Global Forum, a staff-led network that promotes and celebrates the rich cultural diversity among Essex staff, and our Colchester campus based Faith Centre, which hosts regular services, meetings and events organised by our chaplains and faith representatives.
Please see the attached job pack, which contains a full job description and person specification, which outlines the full duties, skills, qualifications and experience needed for this role plus more information relating to the post. We recommend you read this information carefully before making an application. Applications should be made on-line, but if you would like advice or help in making an application, or need information in a different format, please telephone the Resourcing Team (01206 876559).
*More information: Working at the University