Department
East 15 Acting School is a top-ranked conservatoire school, which consistently scored over 90% for student satisfaction in the National Student Survey 2017. Part of the University of Essex, East 15 was recently rated one of the top three for Drama and Dance in both the Times Good University Guide and the Guardian University Guide 2018. We are committed to excellence in education and research.
Duties of the Role
We are now looking for an Academic and Operations Administrator to provide day-to-day administrative support services to East 15 Acting School. Responsibilities will include dealing with queries from current and potential students, staff and visiting Director's, providing administrative support for teaching on campus and assisting with the administration of coursework and recording assessments. The post-holder will work in accordance with the Department’s services delivery model, and its principles, values and behaviours.
You will be required to work on a range of university information systems including entering student results into the University database, processing paperwork for a range of departmental meetings/ events and liaising with staff and other departments in the university to support the day-to-day operation of the school.
The post-holder will also be expected to take responsibility for specific initiatives or projects, to provide administration services in relation to courses, modules, and support the work of the professional services team and academic staff as a whole.
Skills and qualifications required
In order to be successful, you much have a minimum of three A Levels or equivalent level of qualification or professional qualification and/or relevant experience. You will have recent administrative experience in a challenging and varied role, along with experience of data entry and managing accessible records.
It is essential the post-holder has excellent communication, interpersonal and customer service skills, in order to effectively contribute to a culture of excellence in service delivery and strong partnership working with academic staff. You will have high standards of accuracy and attention to detail, together with the ability to work independently and as part of a team.
At the University of Essex, internationalism and diversity is central to who we are and what we do. We are committed to being a cosmopolitan, internationally oriented university that is welcoming to staff and students from all countries, faiths and backgrounds, where you can find the world in one place.
To support this commitment we have our Global Forum, a staff-led network that promotes and celebrates the rich cultural diversity among Essex staff, and our Colchester campus based Faith Centre, which hosts regular services, meetings and events organised by our chaplains and faith representatives.
Please see the attached job pack, which contains a full job description and person specification which outlines the full duties, skills, qualifications and experience needed for this role plus more information relating to the post. We recommend you read this information carefully before making an application. Applications should be made on-line, but if you would like advice or help in making an application, or need information in a different format, please telephone the Resourcing Team (resourcing@essex,ac.uk ).
*More information: Working at the University