Communications and External RelationsWe are looking to appoint an enthusiastic and proactive individual to the position of Deputy Head of Undergraduate Admissions (Operations and Qualifications). This is an exciting opportunity to work in a varied, team-based role within a dynamic and fast-paced environment. The role is in the Undergraduate Admissions team, part of the University's Communications and External Relations section. The primary focus of the team is to deliver a positive experience to applicants during the admissions process.Communications and External Relations brings together the main areas involved in leading the University's strategic positioning and profile. Engaging with students, staff and stakeholders we promote the University's excellence in research and education, and ensure its profile is communicated in a consistent way. We take an innovative and creative approach to our work and are at the forefront of new and best practice in communications, marketing, and stakeholder and customer service.Duties of the Role As part of the Undergraduate Admissions team, you will play a key role in supporting the Head of Undergraduate Admissions in managing and co-ordinating the work of the Undergraduate Admissions team throughout the annual undergraduate admissions cycle. The post-holder will work collaboratively with the rest of the Undergraduate Admissions team and with colleagues in the Communications and External Relations section; you will help ensure that the Undergraduate Admissions team provides a high quality, consistent and efficient admissions service, and that selection decisions are made in accordance with the University's published admissions policy. This is an extremely varied role, and other specific duties include: formal line management responsibility for three staff within the team; delivering briefings and training for staff involved in recruitment and admissions; developing and maintaining high level guidance documentation, including process documents; making final decisions on complex application queries; and making decisions on the acceptability of undergraduate qualifications for entry to the University. You will also be part of the senior team of managers responsible for the arrangements for the annual Confirmation and Clearing events. Skills and qualifications requiredYou will be a highly organised individual who has excellent written and oral communication skills; in addition, you will have the ability to manage multiple tasks, prioritising effectively in order to meet deadlines whilst giving close attention to detail. You will also have an ability to acquire knowledge and understanding of detailed policies and procedures, and be able to interpret and apply them accurately. You should also hold a bachelor's degree, or equivalent qualification. Although experience and knowledge of admissions in the HE sector would be an advantage, it is not an essential requirement as full training and induction will be provided.At the University of Essex internationalism is central to who we are and what we do. We are committed to being a cosmopolitan, internationally-oriented university that is welcoming to staff and students from all countries and a university where you can find the world in one place.Please see the further detail link below for a full job description and person specification which outlines the full duties, skills, qualifications and experience needed for this role plus more information relating to the post. We recommend you read this information carefully before making an application. Applications should be made on-line, but if you would like advice or help in making an application, or need information in a different format, please telephone the Resourcing Team (01206 876559).*Further detail: Deputy Head of Undergraduate Admissions (Operations and Qualifications) jobpack*More information: Working at the University