We reserve the right to close this application early if we receive sufficient applications. We will be reviewing applications as we receive them.
We reserve the right to close applications early should we recieve sufficent applications.
The Student Services department is here to ensure that students at Essex experience a kick ass membership and have access to high quality Venues, Retail Offerings, Events, Catering outlets and an SU run Lettings Department. They are supported by the Premises Department who oversee maintenance and cleaning. No two days in the department are the same and the department embraces the Work Hard, Play Hard ethos. It is a fast paced, dynamic and challenging department that consistently strives to deliver its vital stats to ensure students at Essex have the best time while here.
Reporting to the Bar and Catering Operations Manager you will be responsible for the day to day operation of any of the SU’s licensed venues and will take on additional responsibilities across all venues to help ensure that we are able to offer the best experience for our Students. You will be ensuring that standards are maintained and that customer needs are met. You will be expected to work regular late nights and weekends in line with venue opening times. You will;
Able to evidence previous experience working in a related field
Strong organisational skills, including working with processes and systems of work
Ability to communicate effectively with a wide range of stakeholders and deliver excellent customer service
Ability to display tact and diplomacy
Ability to work as part of a team, supporting the work of colleagues and overseeing student staff
Excellent interpersonal skills
Working knowledge of MS Office
Awareness of risk assessments, health and safety and child protections considerations in relation to relevant activities
Ensure all data and information is managed in line with GDPR Regulations
Holds a Personal License (or is able to undertake and pass)
Experience of Stock Management including use of back office stock management programs
Demonstrate shift management experience in a busy licensed venue
Good organisational and events management skills and ability to prioritise own workload
Evidence of successfully recruiting, training and motivating teams of staff
Experience of maintaining an EPOS system
The Students' Union is committed to Equality and Diversity
WHAT YOU’LL GET
You’ll get to be part of a vibrant and exciting organisation that thinks the place you work should be amazing.
You’ll be joining an unconventional family where everyone is passionate about doing the best for our members and achieving our ambitious vision of becoming the world’s most student-centred organisation.
We believe in creating a workplace where you can be the very bestand if you‘re the sort of person who wants to get stuck in to everything they do, then you’re really going to shine here.
You’ll get a competitive salary, in return for working an average 35 hours per week, and generous opportunities to take time off. We are looking for someone who is able to work flexibly as hours will fluctuate based on the time of year.
We’re a very social organisation, running everything from staff netball and 5-aside football teams to a book club and regular fun activities.
With a generous pension scheme, we’ll invest in your future as well as your present. We offer a comprehensive range of family friendly policies so that you can get that all important work/life balance right. Don’t forget one of our Tattoo’s in Work Hard, Play Hard and we mean it! We’ll even give you your birthday off, for free.
If all this sounds like the sort of the place you want to be a part of then we’re really excited to hear from you.
You find loads more information about who we are and what we do on our website www.essexstudent.com so have a good look, or feel free to give the HR team a call for an informal chat on 01206 863211 before you apply.