Estate ManagementEstate Management design, repair, maintain and secure all campuses. We aim to provide a seamless service to all students, staff and visitors. Covering a multitude of services, we are available to assist with any issue concerning the University estate and facilities, safety, security and welfare of student's staff and visitors to campus.We are currently seeking a number of Patrol Officers for the Security Team, part of our Estate Management Section.Duties of the RoleThis post will involve ensuring the welfare, safety and security of a diverse campus population, undertaking a wide range of duties within the University Campus and externally to University owned and administered properties.Responsibilities will include responding to enquiries in person, by phone or email, liaising with other University Sections, providing first aid, mental health support and pastoral care to students and staff, attending emergency situations, fire alarm activation and evacuations, dealing with conflict situations and patrolling and securing the University campus. Skills and qualifications requiredThe successful candidate will have a first aid qualification, training in mental health first aid and training in conflict management and physical intervention, or will be willing to training in order to achieve these qualifications and requirement. You will ideally have previous experience of providing a security and welfare support service, have experience in working in a customer focused environment, be able to remain calm and professional under pressure and you will have the ability to deal with conflict situations with confidence.Basic computer skills, good negotiation skills and excellent attention to detail are essential for this post.Due to the nature of the work, this appointment is subject to a criminal record check, known as a Disclosure.At the University of Essex internationalism is central to who we are and what we do. We are committed to being a cosmopolitan, internationally-oriented university that is welcoming to staff and students from all countries and a university where you can find the world in one place.Please see the further detail link below for a full job description and person specification which outlines the full duties, skills, qualifications and experience needed for this role plus more information relating to the post. We recommend you read this information carefully before making an application. Applications should be made on-line, but if you would like advice or help in making an application, or need information in a different format, please telephone the Resourcing Team (01206 876559).*Further detail: Patrol Officer jobpack*More information: Working at the University