University of Essex Campus Services Limited (UECS)University of Essex Campus Services Limited is a wholly owned subsidiary of the University of Essex, created in 2010 to manage its diverse range of commercial functions.The opportunity has arisen for a customer focused individual to join the Accommodation Essex team at the Colchester Campus, in the post of Accommodation Administrator.Duties of the RoleThe successful candidate will be responsible for providing a high level of service to students with regards to all aspects of accommodation, including handling a range of enquiries by telephone, email and in person.You will report faults and repairs, issue and receive keys and key cards for students, staff and contractors, book staff travel and accommodation and record completed staff training.Duties will also include arranging meetings and taking minutes, together with a variety of other administration and office based tasks. Qualifications and Skills requiredYou must have experience of working in a customer focused environment, the ability to communicate clearly and effectively, a positive outlook to delivering good customer service and a flexible approach to carrying out duties. GCSE's or equivalent grade C and above in English and mathematics, along with the ability to handle complaints and the ability to work on own initiative, as well as part of a team are essential for this post.Appointment to this post will be made on a full-time (38 hours per week) fixed-term (1 year) basis to be worked as required within the working operational window of 7.00am - 6.00pm, 5 days in 7 days. However, in the interests of working efficiency the University may from time to time review current working patterns. Changes to working patterns resulting from this will be subject to a minimum of 21 calendar days' notice. The current working hours are 8.30am - 5pm Monday and Tuesday and 8.45am - 5pm Wednesday, Thursday and Friday.Please see the further detail link below for a full job description and person specification which outlines the full duties, skills, qualifications and experience needed for this role plus more information relating to the post. We recommend you read this information carefully before making an application. Applications should be made on-line, but if you would like advice or help in making an application, or need information in a different format, please telephone (01206 876559).*Further detail: Accommodation Essex jobpack*More information: UECSThis recruitment campaign is being administered by the University of Essex on behalf of University of Essex Campus Services Ltd, a wholly owned company of the University. Some aspects of the information provided on this recruitment website may not apply to this appointment.