WE RESERVE THE RIGHT TO CLOSE THIS VACANCY EARLY IF WE RECIEVE SUFFICENT APPLICATIONS.
Please note that this role is not suitable for current students. This role is a part time position working approx 16hrs per week, 32 weeks per annum. We are happy to discuss flexibility with the hours with this role.
Our Campus is a vibrant and exciting place in the centre of Southend with students studying a variety of subjects. We are there to support students with their degree, through representation, advice, putting on great events and delivering excellent services. The Lounge is an important space for students to grab a hot drink or attend our events.
As the Venue Supervisor of the Lounge you will be responsible overseeing all aspects of the day to day operation, ensuring excellent customer service is delivered at all times. Your role will include recruiting, training, developing, and monitoring the progress of the Venues Assistants.
Able to evidence previous experience working in a related field
Strong organisational skills, including working with processes and systems of work
Ability to communicate effectively with a wide range of stakeholders and deliver excellent customer service
Ability to display tact and diplomacy
Ability to work as part of a team, supporting the work of colleagues and overseeing student staff
Excellent interpersonal skills
Working knowledge of MS Office
Ensure all data and information is managed in line with GDPR Regulations
Experience in using till systems, cash handling & reconciling
Food Hygiene level 2
Experience of supervising, motivating and developing staff teams
Experience of delivering excellent customer service, including resolving complaints
Excellent communication skills, with particular emphasis on face to face communication
Ability to work as part of a team, on your own initiative, supporting the work of colleagues and supervising student staff
The Students' Union is committed to Equality and Diversity
WHAT YOU’LL GET
You’ll get to be part of a vibrant and exciting organisation that thinks the place you work should be amazing.
You’ll be joining an unconventional family where everyone is passionate about doing the best for our members and achieving our ambitious vision of becoming the world’s most student-centred organisation.
We believe in creating a workplace where you can be the very best and if you‘re the sort of person who wants to get stuck in to everything they do, then you’re really going to shine here.
With a generous pension scheme, we’ll invest in your future as well as your present. We offer a comprehensive range of family friendly policies so that you can get that all important work/life balance right. Don’t forget one of our Tattoo’s in Work Hard, Play Hard and we mean it! We’ll even give you your birthday off, for free.
If all this sounds like the sort of the place you want to be a part of then we’re really excited to hear from you.
You find loads more information about who we are and what we do on our website www.essexstudent.com so have a good look, or feel free to give the PED team a call for an informal chat on 01206 863211 before you apply.