Library & Cultural Services at the University of Essex provides high-quality study environments, resources and professional support towards the University’s mission of excellence in education and research. The Frontline Services team is the face of the Library, and is responsible for providing excellent customer service, with the goal of enabling our students to become successful independent learners. Members of the team engage proactively with our users to ensure our services are shaped around them, including as part of extracurricular events and activities to enrich the student experience.
Duties of the Role
The Communications & Engagement Assistant will plan and deliver communications and engagement campaigns for Library & Cultural Services, ensuring that staff and students are aware of the full range of what we can offer. This will involve working closely with individuals and teams across the service to understand their needs and support them in communicating these to a wider audience. The post holder will be responsible for the co-ordination of social media channels, including Twitter and Instagram.
A job share arrangement for this role can be considered. Please provide details on your application of which hours and days you are available to work. Please note that continuation of a job share arrangement is dependent on there being two people available to undertake the arrangement.
Skills and qualifications required
Applicants should have excellent customer service skills along with knowledge and experience of promoting activities, events or services.
They will need excellent digital skills and experience in using programmes such as Adobe Spark, VideoScribe, Piktochart etc to produce marketing materials.
At the University of Essex, internationalism and diversity is central to who we are and what we do. We are committed to being a cosmopolitan, internationally oriented university that is welcoming to staff and students from all countries, faiths and backgrounds, where you can find the world in one place.
To support this commitment we have our Global Forum, a staff-led network that promotes and celebrates the rich cultural diversity among Essex staff, and our Colchester campus based Faith Centre, which hosts regular services, meetings and events organised by our chaplains and faith representatives.
Please see the attached job pack, which contains a full job description and person specification which outlines the full duties, skills, qualifications and experience needed for this role plus more information relating to the post. We recommend you read this information carefully before making an application. Applications should be made on-line, but if you would like advice or help in making an application, or need information in a different format, please contact firstname.lastname@example.org
*More information: Working at the University